International Debt Collection

International goals require international solutions

Your company operates successfully in an international environment and you increasingly receive payments from abroad. But what happens if your international customers do not pay any more? You know it is going to be difficult to recover your money. There are language barriers, cultural differences, different laws and the unavoidable geographical distance to overcome. How many foreign languages do you need to speak to enforce your claims abroad? We will tell you: none! You may have many customers in different countries, but with us you have just one contact person for the whole complex area of international receivables management.

We set global quality standards

High quality worldwide is our top priority. All of our partners must meet our quality requirements and follow our code of conduct.

What you can rely on:

• fast and efficient collection worldwide;
• friendly and legally sound approach to defaulting customers;
• higher success rate due to local collection;
• one contact person for the whole area of international receivables management.

We will accompany you along the road to success

We are your voice abroad. Together with our partners, we ensure that the contact with your defaulting customers has the right mixture of tact, integrity and professionalism. Our primary focus is to reach a solution with which all parties are satisfied, avoiding unnecessary time and expense. We are familiar with the different legal systems and we speak your customers’ languages. The debt collection process is handled by our partners locally. In this way we guarantee legal expertise while respecting local mentalities, and you benefit directly from our extensive experience and local know-how.

Think global – act local!

Worldwide partner network

We have an extensive network of partners in over 90 countries that is characterized by the following criteria:

• competent partners – EOS’ own national com- panies, well-known debt collection firms and selected lawyers act locally
• common perception – Our partners act in accordance with our values and follow our code of conduct
• permanent quality control – We guarantee expertise, rapid processing and cost optimization around the world
• reliable reporting – Partners with liability insurance report on the current stage of proceedings promptly, regularly and without being asked.

Innovative technology

EOS developed an international IT platform that optimizes global workflows by regulating automated case transfers between partners all around the world. The platform ensures direct, transparent and real-time communication. Whenever you need an update on the progress of your international cases, just access the platform and you will find the requested status information with full data security.

Only the best solution

Our aim is to achieve the best possible results for your global activities. Let your international business grow and prosper! We will take care of its receivables management.